Privacy & Data

Bengal Affiliate Privacy Policy

Your privacy is important to us. This Privacy Policy explains exactly what personal data Bengal Affiliate collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no confusing legal language, just clear answers.

Last updated: January 2025

How Bengal Affiliate Protects Your Privacy

Six core commitments that define how Bengal Affiliate handles your personal data — built around transparency, security, and respect.

SSL Encryption

Every connection to Bengal Affiliate is protected by SSL encryption. Your personal data, payment details, and account information are transmitted securely at all times — no exceptions.

No Data Selling

Bengal Affiliate does not sell, rent, or trade your personal data to third parties for marketing or any other commercial purpose. Your information stays within the platform and its trusted operational partners only.

Minimal Data Collection

Bengal Affiliate only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.

Your Rights, Respected

You have the right to access, correct, and request deletion of your personal data held by Bengal Affiliate. These rights are real and actionable — not just words in a policy document.

Secure Data Storage

Personal data held by Bengal Affiliate is stored on secure servers with access controls, regular security audits, and strict internal data handling procedures to prevent unauthorised access.

Marketing Opt-Out

If you receive promotional communications from Bengal Affiliate and no longer wish to, you can opt out at any time. Your preference will be respected immediately and without any negative impact on your account.

About This Policy

This Privacy Policy applies to all users of the Bengal Affiliate platform, including visitors who browse without registering. By using Bengal Affiliate, you confirm that you have read and understood this policy. If you have questions about anything in this document, contact our support team at any time.

1 Introduction

Bengal Affiliate is committed to protecting the privacy of every player who uses the platform. This Privacy Policy sets out in plain terms what personal data we collect from you, the reasons we collect it, how it is used, who it may be shared with, and how long we keep it. It also explains the rights you have over your own data and how to exercise them.

When you register an account with Bengal Affiliate, make a deposit, play a game, or contact our support team, you are sharing information with us. We take that responsibility seriously. This policy is our commitment to being transparent about exactly what happens with your data from the moment you interact with the platform.

This Privacy Policy should be read alongside the Bengal Affiliate Terms and Conditions. Together, these documents form the complete agreement between you and the platform regarding how your information is handled and how the service operates.


2 Data We Collect

Bengal Affiliate collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third-party payment providers when you make transactions. Below is a breakdown of the categories of data we collect and why.

Data Category Examples How Collected
Identity Data Full name, date of birth, government ID Registration form, verification process
Contact Data Email address, phone number Registration form, account settings
Financial Data Payment method type, transaction history Deposit and withdrawal processing
Technical Data IP address, device type, browser, OS Automatically via platform access
Usage Data Games played, bet history, session duration Automatically via platform activity
Communications Data Support chat logs, email correspondence When you contact Bengal Affiliate support

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

Bengal Affiliate never stores full payment card numbers or full bank account details on its own servers. Payment processing is handled by trusted third-party providers who operate under their own strict security standards.


3 How We Use Your Data

Bengal Affiliate uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that go beyond what is described in this Privacy Policy. The main purposes for which we use your data are:

  • Account management: To create, maintain, and secure your Bengal Affiliate account, including verifying your identity and processing your registration.
  • Transaction processing: To handle deposits, withdrawals, and any related financial activity on your account accurately and securely.
  • Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact the Bengal Affiliate support team.
  • Legal compliance: To meet our obligations under applicable laws, including anti-money laundering regulations and age verification requirements.
  • Fraud prevention: To detect, investigate, and prevent fraudulent activity, cheating, or any other conduct that violates the Bengal Affiliate Terms and Conditions.
  • Responsible gaming: To monitor gameplay patterns and identify players who may be showing signs of problem gambling, so that appropriate support can be offered.
  • Platform improvement: To analyse how players use Bengal Affiliate so that we can improve the platform experience, fix issues, and develop new features.
  • Marketing communications: To send you promotional offers, bonuses, and updates about Bengal Affiliate — but only where you have given consent or where we have a legitimate interest to do so.

Bengal Affiliate will never use your personal data for purposes that are incompatible with those listed above without first notifying you and, where required, obtaining your consent.


4 Legal Basis for Processing

Bengal Affiliate processes your personal data on the following legal grounds, depending on the purpose of the processing:

  • Contract performance: Processing that is necessary to provide you with the Bengal Affiliate service — such as managing your account and processing transactions — is carried out on the basis that it is required to fulfil our contract with you.
  • Legal obligation: Some processing is required by law, including identity verification, anti-money laundering checks, and record-keeping obligations.
  • Legitimate interests: Bengal Affiliate may process your data where we have a legitimate business interest in doing so — for example, fraud prevention, platform security, and improving the service — provided that this interest is not overridden by your own rights and interests.
  • Consent: Where we send you marketing communications or use non-essential cookies, we do so on the basis of your consent. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

Bengal Affiliate does not sell your personal data. We may share your data with third parties only in the following limited circumstances:

  • Payment providers: To process deposits and withdrawals, we share necessary transaction data with our payment processing partners such as bKash, Nagad, and Rocket. These providers are bound by their own privacy and security obligations.
  • Identity verification services: To comply with age verification and anti-money laundering requirements, we may share identity documents with regulated verification service providers.
  • Technology and hosting providers: Bengal Affiliate uses third-party infrastructure and software providers to operate the platform. These providers access data only as necessary to deliver their services and are contractually bound to protect it.
  • Legal and regulatory authorities: We may disclose your data to law enforcement agencies, regulators, or courts where we are legally required to do so or where disclosure is necessary to protect the rights and safety of Bengal Affiliate or its users.
  • Business transfers: In the event of a merger, acquisition, or sale of Bengal Affiliate assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be maintained.

All third parties who receive your data from Bengal Affiliate are required to handle it securely and in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.


6 Cookies and Tracking

Bengal Affiliate uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit the platform.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled without affecting platform functionality.
  • Functional cookies: Remember your preferences such as language settings and display options to provide a more personalised experience on Bengal Affiliate.
  • Analytics cookies: Help us understand how players navigate the platform, which pages are most visited, and where technical issues occur. This data is used in aggregate form to improve the Bengal Affiliate experience.
  • Marketing cookies: Used to deliver relevant promotional content. These are only placed with your consent and can be withdrawn at any time through your browser settings or account preferences.

You can manage cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of the Bengal Affiliate platform. For more information on managing cookies, refer to your browser's help documentation.


7 Data Retention

Bengal Affiliate retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods depend on the type of data and the reason it was collected.

  • Account data is retained for the duration of your active account and for a period of up to five years after account closure, in line with standard legal and regulatory requirements.
  • Transaction records are retained for a minimum of five years to comply with anti-money laundering regulations.
  • Identity verification documents are retained for the period required by applicable law, typically five years from the date of verification.
  • Support communications are retained for up to two years from the date of the last interaction, unless a longer period is required for dispute resolution.
  • Analytics and usage data is retained in anonymised or aggregated form and may be kept indefinitely for platform improvement purposes.

When personal data is no longer required, Bengal Affiliate securely deletes or anonymises it in accordance with our internal data disposal procedures.


8 Your Privacy Rights

As a Bengal Affiliate player, you have a number of rights over your personal data. These rights are genuine and we are committed to honouring them. Below is a summary of each right and what it means in practice.

Right of Access

You can request a copy of the personal data Bengal Affiliate holds about you at any time. We will respond within a reasonable timeframe.

Right to Rectification

If any of your personal data held by Bengal Affiliate is inaccurate or incomplete, you have the right to request that it be corrected.

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.

Right to Restriction

You can ask Bengal Affiliate to restrict the processing of your data in certain circumstances, such as while a dispute about accuracy is being resolved.

Right to Portability

Where processing is based on consent or contract, you may request your data in a structured, machine-readable format for transfer to another service.

Right to Object

You have the right to object to processing based on legitimate interests, including direct marketing. We will stop processing unless we have compelling grounds to continue.

To exercise any of these rights, contact the Bengal Affiliate support team with your request. We may need to verify your identity before processing the request. We aim to respond to all data rights requests within 30 days.


9 Children's Privacy

Bengal Affiliate is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the platform in any way.

If Bengal Affiliate becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered on Bengal Affiliate, please contact our support team immediately so that we can take appropriate action.

Age verification is a core part of the Bengal Affiliate registration process. We take our responsibility to prevent underage gambling seriously and apply robust checks to ensure compliance.


10 Data Security

Bengal Affiliate implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the Bengal Affiliate platform.
  • Encrypted storage of sensitive account and financial data on secure servers.
  • Strict access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their role.
  • Regular security audits and vulnerability assessments of the Bengal Affiliate platform and infrastructure.
  • Internal data handling policies and staff training to ensure that personal data is treated with appropriate care at all times.

While Bengal Affiliate takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, Bengal Affiliate will notify you and the relevant authorities as required by applicable law.

You also play a role in keeping your data secure. Use a strong, unique password for your Bengal Affiliate account, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your account.


11 Changes to This Privacy Policy

Bengal Affiliate may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players by email and update the effective date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how Bengal Affiliate protects your personal data. If you continue to use the platform after a revised policy has been published, you are confirming your acceptance of the updated terms.

If any changes to this Privacy Policy significantly affect your rights or the way your data is used, Bengal Affiliate will seek your consent where required before implementing those changes.


12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Bengal Affiliate handles your personal data, please get in touch with our support team. We are available around the clock and will do our best to respond promptly.

  • Email: [email protected]
  • Live Chat: Available directly through your Bengal Affiliate account dashboard.
  • FAQ: Visit the FAQ page for answers to common questions about your account and data.

For information on the rules governing your use of the platform, please review the Terms and Conditions. For responsible gaming support and tools, visit the Responsible Gaming page.

Your Data Is Safe at Bengal Affiliate

Now that you know how Bengal Affiliate protects your privacy, create your account and enjoy a secure gaming experience with local payment support and 24/7 assistance.